Daily Telegraph Tuesday 22/7/2008
One lamb producer has
had success on the retail
side, writes EVIE WHITE

On a chilly morning at a Sydney farmers market, a bubbly young woman greets customers with an enthusiasm most of us would struggle to muster when its this early and this cold.
Samantha Hayes and her parents Bill and Deirdre set up their meat retail business Mirrool Creek Lamb three months after the idea first came to them. So its no surprise when Hayes, 25, later reveals she comes from a long line of "raging optimists".
With her eyes firmly on the prize, Hayes has submitted her high-end meat products to this year's inaugural Branded Lamb Competition at the Royal Sydney Fine Food Show. "When you approach somebody new who doesn't know you or your product, they will ask you,What is so special about your lamb?'," Hayes says.
"We hope to be able to say, We are a gold medal-winner at the Fine Food Show'."
Mirrool Creek Lamb has been trading for just 18 months but the family has been preparing this venture for a century. Hayes is a fifth-generation lamb producer. For 125 years, the Rowallan Pastoral Company in NSW's Riverina has specialised in prime lamb production. Their livestock is sold at the Wagga Wagga prime lamb market, one of the largest livestock markets in the southern hemisphere. Mirrool Creek is 480km southwest of Sydney andabout an hour north of Wagga Wagga. The local town of Mirrool has one pub and a few silos. The undulating red soil countryside is perfect grazing and cropping land.
The Hayes family were experts at raising sheep for prime lamb meat. But their job ended at the livestock markets. Two years ago Sam Hayes
was studying for a masters degree in communications management and helping a friend distribute apples at farmers' markets when she recognised an opportunity.
Her father had often talked about diversifying the business but it was only now, with Sam based in Sydney, that the idea has been taken seriously.
"Nobody can know about home and our product as well as I do," Hayes says. Even so, there was a lot to learn. Just because they knew how to raise prime lamb, didn't mean they knew anything about preparing meat for retail. They had to get access to an abattoir- difficult
when you are a small producer-investigate packaging and distribution, and decide on aname and image for the brand. "We always wanted to go witha high-end product," she says.
It was a natural step from their farming philosophy. The name, too, came naturally. "It's not just an image, it's our reality - where we are from and what we do," she says. Three months later, in December 2006, Hayes was selling lamb from a stall at the Entertainment Quarter farmers' markets in Moore Park.

She took about 200kg of lamb products and sold threequarters of it. On Christmas Eve a year later, they sold six times that amount. Despite the rapid growth, Hayes says they had proceeded cautiously. Undertaking this expansion after seven years of drought was undoubtedly brave and, some may have suggested, somewhat crazy.
"My dad is just a raging optimist," Hayes says. "And I think that's something that I got from him." The Hayes family trait haspaid off. Bill Hayes continues to manage the livestock end of the business with two staff, while Deirdre is in charge of packaging and distribution. Sam looks after sales and marketing in Sydney and is the face of Mirrool Creek Lamb at farmers' markets. Next on their agenda is expanding into delis and restaurants and then select retail outlets. Export is also a long-term goal but not before seeing Mirrool Creek Lamb in Melbourne and Brisbane.
Hayes recognises in her customers at farmers' markets in Rouse Hill, Castle Hill, on the Central Coast and in Bowral, a growing awareness of environmental and ethical issues in meat production. "If there's something I've learned after 18 months at farmers' markets, it's that people are starting to really care where their food is from,"
she says. "People ask questions that surprise me about where the lambs are from, about the abattoir and so on."
Hayes is very conscious of the potential benefit to their business of any industry recognition for their products.
It's why she campaigned the Royal Agricultural Society to create a branded lamb category at the Royal Sydney Fine Food Show. Chairwoman of the Fine Food Show Lyndey Milan says a lot of research goes into the creation of any new category. "We prepare a feasibility study of whether or not adding a new competition would be sustainable," Milan says. "We review other competitions, potential number of exhibitors, potential judges and judging criteria, as well as relevance to the market place."
Entrants in the Branded Lamb Competition have to submit two whole eight-rib racks. Judges examine each entry raw and cooked.

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